9.1 Complaints to Press Council

The route (Unit 8's operational face): Who may complain: the aggrieved person (the story's subject, the affected party); the organization; the Council's own motion (the code's breach noticed by the Council itself); What may be complained: the Code's violation — inaccuracy and unfairness (the unverified story), the privacy invasion, the identification breach (victim/juvenile), the right-of-reply's denial (the ethics catalogue of Unit 8.2.2 — the ethical complaint, not the legal claim); How: the written complaint, the copy annexed; the outlet's response called; the informal hearing (the weeks-not-years speed; the no-lawyer formality); The outcomes: the correction's direction; the apology; the warning (Unit 8.2.3's ladder); the Council's annual report's publication (the reputational sanction — the record that outlives the case).