3.5 Claim: Process of Payment, Amounts Recoverable under Life Insurance Policy

The claim's process (the death claim): the intimation (the immediate notice); the claim form; the documents (the death certificate; the policy; the nominee's identity); the insurer's verification (the early-death scrutiny — the contestable period's lore); the payment. The maturity claim: the survival proof; the payment at the term's end. The amounts: the sum assured (the basic promise); the bonus (the with-profits policies — the declared additions); the riders' additions; the interest's faces (the delayed-payment liabilities — the regulator's directions); the paid-up values (the lapsed policy's reduced face); the surrender values (the early-exit return — the regulation's guaranteed floors).