7.4 Code of Conduct of Intermediaries

1. The honesty's core — no misrepresentation (the product's true description — the terms, the exclusions, the costs); no twisting (the replacement's churning bar); no rebating's faces (the premium's discount discipline). 2. The competence's duty — the training's maintenance; the suitable-advice faces (the client's needs). 3. The client's-interest priority (the broker's especial duty — the client's side). 4. The claims' conduct — the claim's honest assistance (no fabricated documents — the fraud's bar); the surveyor's independence (the truthful report — the insurer's-and-insured's trusted expert); the timeline's discipline. 5. The confidentiality — the client's information (the data-protection faces).