5.3 Consumer Rights and Obligations of Suppliers and Manufacturers

The consumer's rights (the modern catalogue):1. The safety right — the goods-and-services without danger.2. The information right — the truth (the labels, the prices, the ingredients).3. The choice right — the competitive options (the access).4. The hearing right — the complaints' reception (the redress).5. The redress right — the remedies (the replacement, the repair, the refund — the three R's; the compensation).6. The education right — the consumer literacy.7. The healthy-environment right — the sustainable market. The supplier's-and-manufacturer's obligations (the other side):8. The quality's warranty — the fit-for-purpose, the merchantable quality (the defect's liability — the strict-liability face of U3.1).9. The honest description — the true labels-and-advertisements (the misrepresentation's bar).10. The price's honesty — the marked prices, the no-exploitation (the essential goods' controls).11. The safety's duty — the safe design-and-production (the warning's duty; the recall's duty).12. The after-sale's accountability — the guarantees' honour (the warranty faces), the spare parts' availability.13. The data-and-privacy faces — the digital market's new duties (the e-commerce platform's accountability — the modern extension).